Rely on EPB to help keep your projects on schedule. We’re here to help you succeed with the energy expertise and ongoing support you need, when you need it – without holding up your projects.
Click here for detailed guidelines related to Metering and EV Charging Credits and Incentives.
Contact EPB.
Call EPB at 423-648-1372 and a customer service representative will gather requested information.
Within one business day, a dedicated EPB builder services representative will contact you to review your project.
Provide EPB with your site plan.
Please provide your assigned EPB representative with a site plan that includes:
EPB will determine the appropriate equipment necessary to supply service up to the meter center. A sales order will follow. EPB’s standard service is underground facilities including pad-mounted transformers.
Note: EPB will provide $5,000 of credit for each home (New Growth Construction Credit) towards the cost of EPB’s construction to serve the subdivision. Any costs that exceed the credit will be applied to the customer in the form of a sales order or contract that must be signed before construction can begin.
Notify EPB when site is at final grade.
Please contact your EPB representative once site is at final grade, prior to road paving.
Ensure there is a clear path between EPB’s facilities and your service point.
Please also ensure that all lot lines are staked.
EPB will install primary facilities such as transformers, transformer structures cabling, and secondary handholes. Transformers are typically installed within the road right-of-way on lot lines
EPB is responsible for excavating the trench, installing electrical facilities, backfilling the trench with original dirt and minimal compaction
The developer is responsible for other backfill options and/or disposal of spoils.
If convenient and to reduce potential costs owed to EPB, you may excavate the primary cable trench yourself. Please click here for trenching guidelines.
Schedule Inspection.
Contact inspection authorities to approve meter center installation.
When your meter center installation has passed inspection, contact EPB at 423-648-1372 and we will energize your premise the next business day.
Redeem any EV credits or incentives.
If electric vehicle charging facilities have been installed, builder will provide requested information to EPB to take advantage of available credits and incentives.
EPB will provide an additional $500 of growth credit per home for the installation of a level 2 Electric Vehicle chargers.
Additionally, incentives of $500 or $2,000 per port are available for Level 2 or DC Fast Charging ports available in common areas, like clubhouses. Click here for more information.
Contact EPB.
Call EPB at 423-648-1372 and a customer service representative will gather requested information.
Within one business day, a dedicated EPB builder services representative will contact you to review your project.
Provide EPB with your site plan.
Please provide your assigned EPB representative with a site plan that includes:
EPB will determine the appropriate equipment necessary to supply service up to the meter center. A sales order will follow. EPB’s standard service is underground facilities including pad-mounted transformers.
Note: EPB will provide $5,000 of credit for each home (New Growth Construction Credit) towards the cost of EPB’s construction to serve the subdivision. Any costs that exceed the credit will be applied to the customer in the form of a sales order or contract that must be signed before construction can begin.
Notify EPB when site is at final grade.
Please contact your EPB representative once site is at final grade, prior to road paving.
Ensure there is a clear path between EPB’s facilities and your service point.
Please also ensure that all lot lines are staked.
EPB will install primary facilities such as transformers, transformer structures cabling, and secondary handholes. Transformers are typically installed within the road right-of-way on lot lines
EPB is responsible for excavating the trench, installing electrical facilities, backfilling the trench with original dirt and minimal compaction
The developer is responsible for other backfill options and/or disposal of spoils.
If convenient and to reduce potential costs owed to EPB, you may excavate the primary cable trench yourself. Please click here for trenching guidelines.
Schedule Inspection.
Contact inspection authorities to approve meter center installation.
When your meter center installation has passed inspection, contact EPB at 423-648-1372 and we will energize your premise the next business day.
Redeem any EV credits or incentives.
If electric vehicle charging facilities have been installed, builder will provide requested information to EPB to take advantage of available credits and incentives.
EPB will provide an additional $500 of growth credit per home for the installation of a level 2 Electric Vehicle chargers.
Additionally, incentives of $500 or $2,000 per port are available for Level 2 or DC Fast Charging ports available in common areas, like clubhouses. Click here for more information.