Rely on EPB to help keep your projects on schedule. We’re here to help you succeed with the energy expertise and ongoing support you need, when you need it – without holding up your projects.
Click here for detailed guidelines related to Metering and EV Charger Credits and Incentives.
Establish your pending electric account.
Call EPB at 423-648-1372 and a customer service representative will gather requested information.
Within one business day, a dedicated EPB builder services representative will contact you to review your project.
Provide EPB with your site plan.
Please provide your assigned EPB representative with a site plan that includes easement and meter center location.
EPB will determine the appropriate equipment necessary to supply service to your new construction location. A sales order will follow.
Note: EPB will provide $10,000 of credit (New Growth Construction Credit) towards the cost of EPB’s construction to serve the home. Any costs that exceed the credit will be applied to the customer in the form of a sales order that must be signed before construction can begin.
Notify EPB when site is at final grade.
Please contact your EPB representative once site is at final grade, prior to driveway paving.
Ensure there is a clear path between EPB’s facilities and your service point.
EPB will install facilities up to the meter center on the house. EPB is responsible for excavating the trench, installing electrical facilities, backfilling the trench with original dirt and minimal compaction.
The customer is responsible for other backfill options and/or disposal of spoils.
Schedule inspection.
Contact inspection authorities to approve meter center location and notify EPB when you receive an inspection sticker.
When your meters have passed inspection and received stickers, contact EPB at 423-648-1372 and we will energize your premise the next business day.
Redeem any EPB EV credits or EPB & TVA EnergryRight New Home incentives.
Builder provides requested information to EPB to take advantage of available credits and incentives for any EV charger facilities installed at the premise.
EPB will provide an additional $500 of growth credit for the installation of a level 2 Electric Vehicle charger. New Home Energy Incentives up to $1500 each are available from EPB and TVA EnergyRight. Please click here for more details.
Establish your pending electric account.
Call EPB at 423-648-1372 and a customer service representative will gather requested information.
Within one business day, a dedicated EPB builder services representative will contact you to review your project.
Provide EPB with your site plan.
Please provide your assigned EPB representative with a site plan that includes easement and meter center location.
EPB will determine the appropriate equipment necessary to supply service to your new construction location. A sales order will follow.
Note: EPB will provide $10,000 of credit (New Growth Construction Credit) towards the cost of EPB’s construction to serve the home. Any costs that exceed the credit will be applied to the customer in the form of a sales order that must be signed before construction can begin.
Notify EPB when site is at final grade.
Please contact your EPB representative once site is at final grade, prior to driveway paving.
Ensure there is a clear path between EPB’s facilities and your service point.
EPB will install facilities up to the meter center on the house. EPB is responsible for excavating the trench, installing electrical facilities, backfilling the trench with original dirt and minimal compaction.
The customer is responsible for other backfill options and/or disposal of spoils.
Schedule inspection.
Contact inspection authorities to approve meter center location and notify EPB when you receive an inspection sticker.
When your meters have passed inspection and received stickers, contact EPB at 423-648-1372 and we will energize your premise the next business day.
Redeem any EPB EV credits or EPB & TVA EnergryRight New Home incentives.
Builder provides requested information to EPB to take advantage of available credits and incentives for any EV charger facilities installed at the premise.
EPB will provide an additional $500 of growth credit for the installation of a level 2 Electric Vehicle charger. New Home Energy Incentives up to $1500 each are available from EPB and TVA EnergyRight. Please click here for more details.